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BOOKINGS
The Hotel l’Elysée Val d’Europe is open every day of the year, from January 1st through December 31st.
Check in starts at 3:00 pm. Guests must check out by 11:00 am.
You may ask for the Early Check-In. This option will allow you to access your room earlier than normal, depending on rooms’ availability upon your arrival. You will be charged an additional 5€ per extra hour until normal check-in time at 3:00 pm.
You may also ask for the Late Check-Out. This option will allow you to leave your room later than normal, depending on rooms’ availability upon your departure. You will be charged an additional 10€ per extra hour after normal check-out time at 11:00 am.
Please note that we offer luggage storage service on arrival and departure days, for free.
This depends on your booking:
- If you chose a flexible booking, your reservation may be cancelled until noon (12:00 pm) on the day before your arrival.
- If you chose a non-refundable and non-cancellable booking, you must pay for your booking upfront and you cannot change or cancel your booking.
If you chose a non-flexible booking, the payment is completed upon reservation of your stay.
If you chose a flexible booking, a pre-authorization (temporary hold) of the cost of the first night of your stay will be made on your credit card. The entire payment of the stay is requested at check-in.
A credit or debit card will be requested upon your arrival to cover any extra charges you might have during your stay. Otherwise, a deposit of 150€ will be requested in cash.
The tourist tax is due upon arrival. The cost is 8.13€ per adult per night. The amount of this tax may change at any time, depending on the laws in force.
We inform you that the amount of the tourist city tax will increase to 8.45€/adult/night on 01/01/2025. This amount may be modified without notice by government institutions.
No, there is no minimum length of stay. However, certain periods may require a 2 or 3-day minimum length of stay.
Requests for long-stay bookings can be directly made to our reservation department: info@hotelelysee.com.
Yes. Group bookings for 10 people or more can be made to our reservation department by sending an email to: info@hotelelysee.com.
No. Each room must accommodate at least one person of legal age.
To see all our special offers, visit the Offers page on our website.
RECEPTION
Our reception is open 24 hours a day and 7 days a week, ready to help in English or French. Other languages may also be spoken. You can arrive at any time – we are always ready to welcome you.
Yes. We offer luggage storage service on arrival and departure days, for free.
You can ask your questions to our team:
- by phone at +331.64.63.33.33
- by email at info@hotelelysee.com
ROOMS
We have several room’s options available:
- Classic Double and Premium Double Rooms: 2 people (+ 1 infant maximum)
- Triple Premium Rooms: 3 people (maximum 2 adults + 1 child from 3 to 11 years or 1 adult + 2 children from 3 to 11 years) + 1 infant
- Classic Quadruple and Premium Quadruple Rooms: 4 people (+1 infant maximum)
- Junior Suites: 4 people + 2 infants
Please note that the Classic Quadruple and Premium Quadruple Rooms are not equipped to accommodate two infant cots at once.
All our rooms are the same size (24m²) except the Junior Suites, which are bigger (38m²).
You can find below the number of beds in each room:
- Classic Double and Premium Double Rooms: 1 double bed
- Triple Premium Rooms: 1 double bed and 1 single sofa bed
- Classic Quadruple and Premium Quadruple Rooms: 2 double beds
- Junior Suites: 1 double bed and 1 double sofa bed. Only one of our 4 Suites offers two single chair beds. (Please contact us for availability).
We are unable to add extra beds in our rooms, aside from infant cots.
Each Premium Room offers:
- A minibar with free bottles of water
- A welcome platter
- A Nespresso® machine
- Bathrobes and slippers
- An iron and ironing board
- 10% discount at Le George restaurant
Yes. We can offer connecting rooms depending on availability. They can be Quadruple Rooms, Classic or Premium; they accommodate from 1 to 8 people (4 people per room). An additional fee will be charged for this type of room.
Please note: To book connecting rooms, you can send a request to our reservation team at info@hotelelysee.com. Booking connecting rooms is not possible on our website.
Yes. Please ask for the cot when you reserve your room. This is a free service.
Yes. In addition to the adapted rooms, 3 kinds of bathroom chairs adapted to your needs are available upon request at the reception or when you book.
Yes. We have 5 rooms that are suitable for reduced mobility guests. Each of these rooms has a double bed, and a large floor-level shower instead of a bathtub.
In addition, 3 kinds of bathroom chairs adapted to your needs are available upon request at the reception or when you book.
Please note: One of our Junior Suites is the only room suitable for reduced mobility guests that can accommodate 4 people + 2 infants.
Smoking is prohibited in our hotel, including every room and common area. A penalty of 150€ will be applied if this rule is not respected.
While guide dogs or service animals are welcome in our hotel, we are unable to welcome dogs, cats, or other pets.
Yes. Shampoo, shower gel and soap are provided in your room. Amenities are also available upon request at the reception.
The following amenities are available upon request at the reception: conditioner, shower cap, earplugs, baby diaper, body cream, shoe glove, sewing kits, dental kit, sanitary pads, comb, condoms, soap bars, tampons, vanity set & manicure etc..
All of our rooms offer bathtubs, except rooms that accommodate guests with reduced mobility, which have a large walk-in shower.
The Hotel l’Elysée Val d’Europe has no room with balcony.
All our rooms have a minibar with free bottles of water.
The rooms are cleaned every day from 10 am to 5 pm by our team of 22 maids and valets. If you do not want our team to clean your room, you can notify it at the reception or by using the “Do not disturb” sign.
In an eco-responsible approach, the Hotel l’Elysée Val d’Europe offers its guests the «Superhero» program! When you indicate that you do not want our team to clean your room, you earn a super-power: a 5€ discount token valid at our bar Le Diplomate. This token will be left in your room.
Yes. All our rooms have a welcome platter which includes tea, coffee, and a kettle.
Yes. Bed clothes and towels are provided in your room.
Yes. All our rooms have a hair dryer.
Yes. All our rooms have independent air conditioning and heating system.
Yes. All our rooms offer free Wi-Fi. The connection does not need any password.
You can personalize your arrival to welcome a loved one, perhaps by adding roses, balloons, or a card; you can send an e-mail a few days in advance to info@hotelelysee.com.
CATERING
At Le George, the Hotel l’Elysée Val d’Europe’s restaurant, you can enjoy:
- Breakfast from 6:30 am to 10:00 am from Monday to Friday, and from 7:00 am to 11:00 am on Saturday, Sunday and holidays,
- Lunch from 12:00 pm to 2:00 pm from Monday to Friday (no lunch service on weekends),
- Dinner from 7:00 pm to 11:00 pm every day,
- Brunch from 12:00 pm to 3:00 pm on Sundays and holidays.
The menu of our restaurant Le George and our bar Le Diplomate is available on our website, in English and French.
If breakfast is not included in your booking, the prices are the following:
- 16€ per adult;
- 9.50€ per child (from 3 to 11 years old).
Yes, it is possible to order your meal at our restaurant Le George and eat it in your room, depending on the restaurant’s opening hours.
The Hotel l’Elysée Val d’Europe offers room service. It is available during breakfast and dinner hours until 11pm. You can scan the QR code in your room to see the room-service menu.
Yes. Le Diplomate and Le George are open to our guests and to the general public alike.
Yes. Our vegetarian and vegan dishes are indicated on our menus by small green pictograms.
You will find gluten-free products for breakfast on request, as well as gluten-free dishes in our restaurant.
Yes. You can privatize all or part of our restaurant and bar for birthdays, weddings, or even professional events. To do so, you can contact us at commercial@hotelelysee.com.
TRANSPORTS
The Hotel l’Elysée Val d’Europe does not provide transportation to or from regional airports or train stations. However, reaching our hotel is convenient by shuttle, train, or taxi. Itineraries are available on our website – click here!
Yes, our hotel has an underground parking lot with 100 parking spots. Maximum vehicle height for the lot is 1.95 meters. This parking lot is free with any booking made directly on our hotel website or by calling our reservation team. For other bookings, the cost is 10€ per vehicle per night.
The parking lot is available 24 hours a day, 7 days a week.
Yes. Clients of our bar and restaurant can park their cars in the lot.
Yes. 7 electric vehicle charging stations are available 7 days a week, 24 hours a day in our parking lot. Charging is payable on-site using an application or via QR code.
Yes. There is a drop-off area in front of our hotel, only for guests with a disability.
There are 2 possibilities for guests arriving from London:
- Marne-la-Vallée Chessy TGV station, close to our hotel
- Gare du Nord train station, in Paris
To find out how to get from these train stations to our hotel, click here.
Our hotel does not offer car rental. However, you can rent a car from companies nearby, and then park your car in our parking lot.
Our hotel does not offer bicycle rental. However, you can rent a bicycle from companies nearby, and then park it in our dedicated space.
DISNEYLAND® PARIS
The Hotel Elysée Val d’Europe is a partner of Disneyland® Paris, therefore you can buy park tickets at our reception. However, it is strongly recommended to book your Disneyland® Paris tickets in advance, by email at reception@hotelelysee.com or by phone at +33.1.64.63.33.33.
Prices vary by season. Disneyland® Paris sets the pricing. To learn more about prices, you can ask to our team!
A free shuttle is available year-round at the TGV station Chessy Marne-la-Vallée.
The stop is located on platform F of CHESSY SUD STATION.
You can click on the “Shuttle location at Disneyland© Paris” button below to find the route from your current location.
Shuttle schedule (September to December 2024):
- Departure from Hôtel l’Elysée Val d’Europe:
- Monday to Sunday from 08:30 am to 11:30 am in the morning
- And then from 5:30 pm to 9:28 pm. (9:23 pm during high season)
- Return (from Parks):
- Monday to Sunday from 08:43 am to 11:45 am
- And then from 5:45 pm to 22:45 am. (00:42 pm during high season)
Schedules vary depending on the season, you can check the details below.
Timetables and map
A free shuttle is available year-round at the TGV station Chessy Marne-la-Vallée.
The stop is located on platform F of CHESSY SUD STATION.
You can click on the “Shuttle location at Disneyland© Paris” button below to find the route from your current location.
Shuttle schedule (September to December 2024):
- Departure from Hôtel l’Elysée Val d’Europe:
- Monday to Sunday from 08:30 am to 11:30 am in the morning
- And then from 5:30 pm to 9:28 pm. (9:23 pm during high season)
- Return (from Parks):
- Monday to Sunday from 08:43 am to 11:45 am
- And then from 5:45 pm to 22:45 am. (00:42 pm during high season)
Schedules vary depending on the season, you can check the details below.
Timetables and map
The stop is located on platform F of CHESSY SUD STATION.
You can click on the “Shuttle location at Disneyland© Paris” button below to find the route from your current location.
Shuttle schedule (September to December 2024):
- Departure from Hôtel l’Elysée Val d’Europe:
- Monday to Sunday from 08:30 am to 11:30 am in the morning
- And then from 5:30 pm to 9:28 pm. (9:23 pm during high season)
- Return (from Parks):
- Monday to Sunday from 08:43 am to 11:45 am
- And then from 5:45 pm to 22:45 am. (00:42 pm during high season)
Schedules vary depending on the season, you can check the details below.
Timetables and map
PARIS
If you want to go to Paris from the Hotel l’Elysée Val d’Europe, you can buy a RER ticket:
- the price is 5€ for a single ticket and 4€ per ticket for a book of 10 tickets.
- the reduce rate tickets is 2.50€ for a single ticket and 2€ per ticket for a book of 10 tickets.
If you are planning to visit Paris from our hotel, you can take a taxi for about 105– €110€.
Every day of the week, the last RER from Paris (Charles de Gaulle-Etoile station) to Val d’Europe leaves at 00:39 am.
Every day of the week, the last RER from Disneyland (Marne-La-Vallée Chessy station) to Paris leaves at 00:20 am.
PROFESSIONALS AND RECRUITMENT
You can send your application to recrutement@gafihotel.com.
Our job offers are available on the Recruitment Page of our website.
Yes. Our hotel features multiple meeting rooms. For more information, contact our Sales department:
- By e-mail at seminaire@hotelelysee.com
- Or by telephone at +33.1.64.63.33.01
Please contact us at info@hotelelysee.com.
DIVERS
The Hotel l’Elysée Val d’Europe does not offer these equipments. However, you can spend a relaxing moment during your stay at the Aquatonic spa, located a few minutes by bus from our hotel (Bus 43 – Bois de Loselet stop).
We partner with a laundry service. You will find a laundry bag in your room. You can drop it at the reception before 8:00 am each morning. Your laundry will be returned to you later the same evening. This service is not available on Sundays and is subject to an extra charge. (Rates are available in your room).
Yes. Irons and ironing boards are available to you free of charge. Irons and ironing boards are available in our Premium rooms and Junior Suites. Guests in Classic rooms may ask the reception.
Our hotel does not employ a concierge but our reception team will have the pleasure to meet your needs! For all requests, you can contact us:
- By contacting info@hotelelysee.com or +33.1.64.63.33.01 before your stay;
- By e-mailing reception@hotelelysee.com during your stay;
- By pressing the 9 on the phone from your room.
Yes. We have two elevators that go to every floor of our hotel. You can operate the elevators only by using your room key.
Yes, you can send packages or letters to the hotel before your arrival. You should alert the reception team and write your name and the expected arrival date on your package.
Our address is:
Hôtel l’Elysée Val d’Europe
7 cours du Danube
77700 Serris
FRANCE
The climate in the Paris region, which includes Serris, is temperate. This means:
- Summers can be quite hot
- Winters are generally cold
- Occasional rain all year long
No matter when you visit, remember to bring rain gear so you can stay dry and enjoy your experience!
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